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I want to take this time to commend Adam, of your staff, for the excellent work he did for us. We had a leak from our main water tank, and also a close to total failure of our water pressure tank (Well-X-Trol 32 gallon tank). Adam arrived and diagnosed the issue quickly and replaced the leaking valve which resolved that issue. He had to order the water pressure tank, which I believe came from California. Very shortly after the tank arrived, he came to the house, well ahead of the scheduled event, and installed the tank. This was greatly appreciated by us since the existing pressure tank was on the brink of total collapse. Adam then returned, as scheduled, and cleaned out our system. His actions saved our system from a total collapse.  We wish to thank Adam for his efforts, as they were superb.

Sean came over to walk us through all we need to know about our new softener, but went above and beyond to teach us so much more about the overall water system in our home. We are new homeowners here and Sean gave us so much valuable info. and we are incredibly thankful for his time and knowledge. Thank you Sean, you're so good at what you do!

We were in need of a new water softener after ours died. Our water was very hard and had a distinct smell of sulfur. We thought, wrongly, that we also had a iron issue. After researching water softeners, we narrowed our search down to two companies. Sean, the sale rep for Pure Water, came to the house and instead of being a sales rep, he was an educator. He was very knowledgeable and answered all of our questions and concerns. He tested the water on site and came up with recommendations. We had some follow up questions which were promptly answered. We gave Sean the approval to proceed and received a call in short order, from Jenny, for scheduling installation which would be about 10 days later in that they make their softeners to match the needs of the client. Adam and Adrian showed as promised in the time window Pure Water had indicated. These two guys were AWESOME. We had very limited space to place the media container and the brine container. The moved the water heater and pipes to give us more room. They drained both of our water heaters to ensure there was no lingering bacteria causing the sulfur smell. To say they went above and beyond would be an understatement. Many thanks to their efforts! We no longer have issues with the water taste, smell and have white clothes that are still white after washing. I cannot recommend this company enough. If you are in need of a quality solution to an existing water issue, these are your guys.

"The staff, parents, and teachers from Eastern would like to warmly thank you for the gift of water. Every day we can enjoy a crystal-clean cup of water and feel refreshed and healthier. That is an unbelievable gift. We appreciate your generosity and will spread the word about your company."

"Thank you so much for your donation of water for the Leelanau Harvest Tour. The cyclists really enjoyed the local treats. It takes a lot of energy to pedal up to 100 miles through the hills of Leelanau County. We appreciate your support of our long-term vision: Happy, active people enjoying our world-class trail system."

"Thank you, Carolyn, and Pure Water Works' tremendous support of the 2015 North American VASA. Your contributions are so important to success and we are hugely appreciative. Thank you!"

"Thanks, Bill, and Pure Water Works for your generous donation of water for the Wine on the Water Festival for the Leelanau Peninsula Chamber of Commerce. Believe me, it was much appreciated on a very hot day!"

"Our friends at Pure Water Works, thank you so much for your donation and for all you provided to make the 6th Annual Colantha Walker Dairy Festival a success! We could not have done it without your help! Thanks again!"

"The Home Builders Association of Northern Michigan would like to express our sincere gratitude for your contribution and participation in the 2015 "Street of Dreams" Home Show. Without you it just wouldn't be possible! Thank you again!"

"On behalf of the Glen Arbor Women's Club, we'd like to thank you for donating the water for our annual fundraiser, the Running Bear 5k Run/Walk in Glen Arbor, on Tuesday, July 28. With your donation, we were able to keep our expenses down by not having to purchase water, thus allowing us to issue more college scholarships to local students. Again, we appreciate your help!"

"I want you to know how pleased we were with the installation of the water conditioner done by Adam & Grayson on August 24th. Your crew was professional, respectful of our home and cleaned everything up. They were great in answering any questions we had. I will recommend Pure Water Works to anyone I can. Please accept our thanks."

"We would just like to comment on Larry that does the Manistee route. Great guy and very friendly! He was a great hire for Pure Water Works. :)"

"I love the unit! After initially increasing softness, we are now reducing it a bit to what feels pretty good. Thanks for your help!"

- RAY B.
"Adam was by doing some service work for us. I just wanted to let you know that he is a very nice young man and does a professional job in representing your business."

"I called the office to pay for my new system that I just had installed today and wanted to tell them that the installer who did the work for us was one really great guy. We were really happy with him and his work."

"We recently had you install a new water softener in our house and every thing was done very professional. We are very happy with the performance of the new unit. Thank you very much!"

"When your salesman came out to give us a quote on a water treatment system, he was fabulous - polite, not pushy, and knew his businesses. The installer, Adam, was very nice as well. He was a very nice guy, great teacher, and went above and beyond. We were very pleased with his service. We just wanted to make sure you heard the good stuff, too!"

"A satisfied Pure Water Works customer gave us the recommendation. A lesson we learned is when you have a water problem, let plumbers do plumbing and hire a water expert to solve a water problem. Pure Water Works solved our water problem. The installation of our new water softener and the follow up service was professional.”

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